About Us
Careers
A Better Career
Forensic genealogy isn’t a solo effort—it takes a dedicated team to deliver superior results. At HeirSearch, we offer competitive wages, comprehensive benefits, and the opportunity to learn from some of the best in the business.
We are always on the lookout for passionate Researchers to join us. If you’re eager to push boundaries, explore new ideas, and make a meaningful impact, we’d love to hear from you. Get in touch with us today!
Current Openings
ACCOUNT MANAGER
Overview:
- The Account Manager (AM) is responsible for securing sales from existing and prospective clients through a B2B and solution based consultative selling approach. The incumbent is driven to pro- vide a high level of customer service and provides the Heir Search client with the highest level of professionalism while closing sales and reaching monthly sales goals.
Duties & Responsibilities:
- Responds to and qualifies assigned leads in the set timeframe
- Secures sales from existing and prospective clients to reach and exceed monthly sales goals
- Manages client’s expectations and delivers a positive customer experience to ensure repeat and referral business
- Assembles accurate and complete information to enter and track in Salesforce CRM system
- Sales project participation as assigned from time to time
- Oversees and manages the full cycle client experience
- Collaborates with the research team to troubleshoot and resolve issues related to client files
Skills & Abilities:
- Able to multi-task and work in a fast-paced environment
- Excellent verbal and written communications skills
- Ability to work as an individual and within a team environment
- Self-motivated with a high desire to learn and succeed
- A strong understanding of the sales cycle with the ability to be flexible
- Ability to build relationships (both internal and external) based on trust, respect and confidence
Qualifications & Requirements:
| Education: | Post-secondary education in Sales, Marketing, Business or equivalent years of experience preferred |
| Experience: | Minimum of 1 year inside sales or telephone customer service – with legal and/or financial institution experience considered an asset |
| Computer: | Basic knowledge of MS office: Outlook, Excel, Word & PowerPoint, Salesforce (or like CRM system) |
Work Environment:
- Remote work upon completion of initial onsite training
- Client interaction via telephone and e-mail
- Travel is not a requirement but may be a future opportunity
General Inquiries
From time to time as our company grows, we seek enthusiastic and motivated individuals to join the HeirSearch team. Our team members include: Researchers, Account Managers, and, Administration staff.