About Us

Careers

A Better Career

Forensic genealogy isn’t a solo effort—it takes a dedicated team to deliver superior results. At HeirSearch™, we offer competitive wages, comprehensive benefits, and the opportunity to learn from some of the best in the business.

We’re always looking for enthusiastic and motivated people to join our experienced, friendly team. Our team members include the best Researchers, Account Managers, and Administration staff in the industry.

Current Openings

Genealogical Researcher

Why Join Us?

At HeirSearch, we offer competitive wages, comprehensive benefits, and the opportunity to learn from some of the best in the business as well as some of the following extras:

• Achievable bonus plan
• Annual Cost of Living Adjustment
• Extended Medical Coverage that increases in coverage based on length of service
• Long Service Awards
• Social Committee events and gifts
• Charitable giving programs
• Increasing Vacation scale linked to length of service

As a Genealogical Researcher you will work to identify and prove familial lineages as well as locate missing descendants through the use of historic documents and in-house databases. The researcher generates high quality reports documenting their research and results to clients. This position is responsible for handling numerous files at once. As a result, this job requires strong time-management and organizational skills in order to meet monthly expected production goals.

Given the highly specialized nature of research conducted by HeirSearch, we have well-rounded and progressive on-the-job training. This includes a mentorship program and continuous training to ensure that all researchers receive the support needed to succeed and to maintain our company’s international reputation.

Responsibilities:

1. Conduct genealogical research using company resources (historic documents and in-house databases) to identify and confirm familial lineages and locate missing descendants
2. Know how to find information efficiently, interpret it accurately, evaluate the quality of information, and use it effectively in the search process
3. Perform extensive genealogical database searches and phone interviews
4. Collate data, analyze and interpret findings
5. Write, review and submit accurate, concise and detailed case reports and client updates
6. Learn and utilize specific genealogical software
7. Request and follow up on documents (I.e. obituaries, probates, etc.)
8. Perform related administrative tasks
9. Manage caseload efficiently and effectively – ability to meet deadlines
10. Continuously learn and become proficient at researching and completing all case types
11. Provide exemplary client care by maintaining open lines of communication and meeting client expectations
12. Meet or exceed production targets, commitments, and quality standards

Requirements:

1. Bachelor’s degree in a related field (Social Sciences preferred). Education requirements may be reduced if candidate has a background in research related work.
2. Preference given to candidates with research experience
3. Demonstrated ability to solve problems or puzzles with an investigative approach
4. Strong communication and writing skills; ability to develop a rapport over the phone
5. Strong critical thinking and decision-making skills
6. Ability to work both in a self-directed environment and collaboratively when necessary
7. Capable of continuous learning and adapting to change
8. Tenacity, creativity and persistence with strong proclivity for attention to detail
9. Excellent organization, prioritization, time and resource management skills
10. Intermediate use of MS Office and Windows Operating System
11. We are specifically looking for candidates who have long-term career aspirations

About HeirSearch

HeirSearch is a rapidly growing Metro Vancouver-based heir search firm that has been locating missing heirs since 1967. Our organization provides an essential fiduciary service as part of a unique market niche to the legal and banking communities as they settle trusts, estates, and other legal matters.

Please include a cover letter and CV upon application.
Job Types: Full-time, Permanent

Research Assistant

Why Join Us?

At HeirSearch, we offer competitive wages and the opportunity to learn from some of the best in the business as well as some of the following extras:

• Annual Cost of Living Adjustment
• Long Service Awards
• Social Committee events and gifts
• Charitable giving programs
• Increasing Vacation scale linked to length of service

The Research Assistant is responsible for supporting the Researchers by obtaining, organizing, and collating documents and information to support and facilitate all functions of the research process.

The Research Assistant is depended upon to proactively track progress and conduct follow-up on requested tasks and information, as well as to keep Researchers up-to-date on such.

DUTIES & RESPONSIBILITIES MAY INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING:

1. Order research-related documents and follow up on delivery status.
2. Run research reports; write document request letters.
3. Proofread Researcher's reports; add genealogical chart data; number and copy exhibits.
4. Finish and print family tree documents for research binder, add company branding and attach in SalesForce.
5. Scan final reports and documents and attach into case file in SalesForce.
6. Reduce errors and omissions by clarifying details with Researchers.
7. Enter all disbursements and conduct monthly reconciliation for notary, Visa bill, external researchers and document requests, and forward invoices to accounting.
8. Schedule notary, prepare all necessary documentation for the visit and enter ail appropriate documents and disbursements afterwards.
9. Research new resources; continuously update old resources including data entry.
10. Review and fax/email/mail client correspondence; make arrangements for shipping and mailing.
11. Create and update workflow and training materials for all research assistant processes.
12. Proactively help Researchers in any other tasks that may free up more Research time.
13. Conduct Specialty Items Inventory each month.
14. Maintain office calendar on company intranet by updating for vacations, holidays, and absences.
15. Create and update lunchroom cleaning schedule and send reminders to staff.
16. Order office supplies and set up desks for new hires.
17. Provide lunch and vacation coverage for Reception when necessary.
18. Undertake other tasks as assigned by the Research Manager, Department Leaders or General Manager.

EDUCATION:
Must have completed secondary education. Some post-secondary education preferable.

EXPERIENCE:
One-year general office experience required. Legal Assistance experience an asset.

KNOWLEDGE:
Intermediate knowledge of MS Office (Word, Excel, Outlook), Windows Operating System, and basic office equipment (fax, copier, printer) is required.

BUSINESS WRITING:
Must have strong business writing skills, professional writing style and ability to convey important information clearly and concisely. Must be able to proofread detailed documents and correct sentence structure, punctuation and spelling, as well as identify errors and omissions in content.

COMMUNICATION:
Must have professional communication style and telephone manner.

ORGANIZATION SKILLS:
Must be able to develop and follow systems and processes for easy access and retrieval of thorough and detailed information.

OTHER:
Multi-tasking, prioritization and time-management skills. Follow instructions and base decisions on current practices.

About HeirSearch:

HeirSearch is a rapidly growing Metro Vancouver-based heir search firm that has been locating missing heirs since 1967. Our organization provides an essential fiduciary service as part of a unique market niche to the legal and banking communities as they settle trusts, estates, and other legal matters.

Please include a cover letter and CV upon application.

Job Types: Full-time, Temporary for 12 months with possibility of position becoming permanent.

General Inquiries

From time to time as our company grows, we seek enthusiastic and motivated individuals to join the HeirSearch team.

Our team members include: Researchers, Account Managers, and, Administration staff.

Meet the Team

Learn More